557 Salmon Brook Street Granby CT 06035 Mail to PO Box 677 Granby CT 06035 Ph (860) 844-0004 fax (860) 653-9871
email Grasshelperinfo@gmail.com Use this form to enter your service call. Please use the graphic below for the correct terminology.
EMAIL SERVICE REQUEST IS FOR EXISTING CUSTOMERS ONLY.
Routine service calls such as head adjustments and replacement can usually be done without indoor access. These calls and can be responded to faster because they can easily be added on at the end of the day or if there is a sudden cancellation. Generally a text or email is sent when the tech is dispatched When you submit a service call, your order will be added to our waiting list.
First name Last name
Street address
Email address Day Phone
Description for service technician (be specific as to location on property as faced from front door)
Additional comments for office (if needed)
By submitting your order, you agree to the of Grass Helper Lawn Care Inc terms and conditions
Sprinkler terminology
Backflow prevento r- A brass device, usually outside on the side of the house, installed to keep contaminated water from entering the potable water.
Controller - The computer that runs your system.
Head - Spray heads cover small areas, rotor heads spray a stream of water that usually cover a 30 foot radius.
Solenoid valve - an electronic valve that controls a group of heads, activated by the controller. These valves are located in green boxes outside.
Zone/Station - A group of heads that are plumbed together and run at the same time.
Program - A group of zones that are "programmed" to run on the same schedule.
